Privacy Policy

Last Updated: 15-11-2025

This Privacy Policy outlines how Part 1 (“Company”, “We”, “Our”, “Us”) collects, processes, stores, uses, and protects the personal data of users (“You”, “User”, “Subscriber”) who access or use our subscription- based online platform for medical exam preparation (“Services”). By creating an account, accessing our website, or using any part of our Services, You expressly agree to the practices described in this Privacy Policy. If You do not agree, You must immediately discontinue use of the Services.

1. DEFINITIONS

  • “Platform” refers to the Part 1 website and all related features.
  • “Personal Data” refers to any information that identifies or can identify an individual.
  • “Processing” means collecting, storing, using, transmitting, or deleting data.
  • “Third Parties” include payment gateways, login providers, and analytics services integrated into the Platform.

2. INFORMATION WE COLLECT

We collect the following categories of information:

2.1. Information Provided Directly by You
  • Full name
  • Email address
  • Phone number
  • Passwords and login credentials
  • Payment-related information (processed by a third-party payment gateway; not stored by Us)
  • Any data submitted for customer support
2.2. Automatically Collected Information

When You access the Platform, We may automatically collect:

  • Device information (IP address, device type, operating system)
  • Browser type and version
  • Usage and activity logs
  • Cookies, session data, and tracking identifiers
  • Analytical data including time spent, pages visited, and interactions with content
2.3. Third-Party Login Information

If You sign in through Google Login, We may receive:

  • Name
  • Email address
  • Profile image (if provided)
  • Google ID

We do not receive Your Google password.

3. PAYMENT INFORMATION

All card transactions are securely processed by PayFast, an independent third-party provider. We do not store, process, or have access to:

  • Card numbers
  • CVV/CVC codes
  • PINs
  • Banking passwords

Users agree that PayFast’s own Privacy Policy and security protocols apply when making payments.

4. HOW WE USE YOUR DATA

We process Personal Data strictly for legitimate business purposes, including:

  • To create and manage User accounts
  • To verify identity and provide secure login
  • To process subscription payments
  • To deliver Services (MCQs, analytics, study plans, mock exams)
  • To improve functionality and user experience
  • To enforce Terms & Conditions
  • To prevent fraud, abuse, and illegal activities
  • To respond to support inquiries
  • To comply with legal obligations under Pakistani law

5. LEGAL BASIS FOR PROCESSING (PAKISTAN)

We process User data under the following legal bases:

  • Consent of the User
  • Performance of a contract (providing paid educational services)
  • Legitimate business interest (platform security, analytics, fraud prevention) - Compliance with applicable laws and regulations

6. DATA SHARING & DISCLOSURE

We do not sell, rent, or trade User data. However, we may share Personal Data with:

6.1. Third-Party Service Providers
  • Google Login (authentication)
  • PayFast (payment processing)

These entities operate under their own privacy and security frameworks.

6.2. Legal Authorities

We may disclose data if required:

  • By a lawful court order
  • For legal compliance
  • For fraud investigation or security enforcement

7. DATA RETENTION

We retain Personal Data only for as long as required for:

  • Fulfilling the purpose for which it was collected
  • Providing ongoing Services
  • Complying with legal, accounting, or auditing obligations

Upon account deletion, non-essential data may be anonymized or deleted. Certain transaction records may be retained for regulatory compliance.

8. COOKIE POLICY

Our Platform uses cookies and tracking technologies for:

  • Authentication
  • Security
  • Analytics
  • Improving performance

Users may disable cookies in their browser settings, but some features may become inaccessible.

9. DATA SECURITY

We implement strict technical and organizational measures including:

  • Encrypted connections (HTTPS/SSL)
  • Secure user authentication
  • Firewall and intrusion prevention systems
  • Regular security audits

No online platform can guarantee 100% security; Users accept inherent risks associated with internet- based services.

10. CHILDREN’S PRIVACY

Our Services are not intended for persons under 18 years of age. We do not knowingly collect data from minors. If discovered, such accounts may be terminated.

11. INTERNATIONAL DATA TRANSFER

Our third-party providers (e.g., Google) may store or process data outside Pakistan. By using the Platform, You consent to such transfers.

12. USER RIGHTS

Subject to Pakistan’s data protection practices, Users may:

  • Request access to their Personal Data
  • Request correction of inaccurate information
  • Request deletion (where legally permissible)
  • Withdraw consent (where applicable)

All such requests can be made at info.part1pk@gmail.com

13. ACCOUNT DELETION

Users may request account deletion by contacting us. Upon deletion:

  • Access to all Services is permanently revoked
  • Subscription fees remain non-refundable
  • Certain records may still be retained for legal compliance

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time without prior notice. Continued use of the Platform constitutes acceptance of updates.

15. CONTACT INFORMATION

For all privacy-related concerns, contact:

Part 1
info.part1pk@gmail.com
Pakistan